Paul is Head of Operations at our Swansea headquarters, but manages and oversees the business operations across all regions to ensure services are consistently delivered with excellence, no matter the location.
Paul leads our team of professionals, allocates resources and streamlines processes to optimise service delivery. He also develops and implements operational policies, driving continuous improvement, and ensuring customer satisfaction through consistent quality and reliability.
With over 22 years of extensive experience in business management, Paul joins us from his previous role as Senior Territory Manager at Hobbycraft. He highlights his passion for changing the perception of the cleaning industry as the reason for his move, showcasing the intrinsic value we place on our foundational pillars, and how that is exemplified in our colleagues.
Paul’s favourite part of working at Mrs Buckét is seeing the passion and commitment from colleagues at every level of the business, and being part of an organisation that prioritises its people and fosters a positive and supportive workplace culture.
Outside of work, he loves spending time with his family and being active. He is also an avid Formula 1 enthusiast and a proud supporter of Welsh rugby.